E88 Privacy Policy — How Is Your Information Kept Secure?

When registering on the e88 platform, your name, email address, mobile number, and date of birth are collected. This information is essential for creating and managing your account and is used to provide proper service to users in Bangladesh. For financial transactions, payment method details and transaction history are stored to ensure safe and transparent transactions. When you use our platform, your device type, browser information, IP address, and usage patterns are automatically collected. This technical information is used to improve our service quality and ensure security. We only collect information that is necessary to provide our services and do not collect any additional personal data.

The information you provide is primarily used to manage your account, process transactions, and deliver customer support. Your information may be analyzed to ensure the security of the e88 platform and to prevent fraudulent activity. We analyze your preferences and usage patterns to create a more relevant entertainment experience for you. Your information may also be used to improve the platform, test new features, and resolve technical issues. With your consent, your contact information may be used to send important updates, offers, or service notifications. You can opt out of such communications at any time.

E88 never sells or rents your personal information to third parties for commercial purposes. However, limited information may be shared with trusted service providers for payment processing, identity verification, and technical support. All such partners operate under strict confidentiality agreements and may only use the information for specified purposes. Information may be disclosed as required by legal obligations, court orders, or legitimate requests from government authorities. Information may also be shared with relevant authorities in cases involving investigation of fraud or illegal activity. In all such cases, we always make every effort to protect your privacy.

Cookies and similar tracking technologies are used on the e88 website and app to enhance your experience. Essential cookies are necessary for the platform's core functionality, such as maintaining login sessions and ensuring security. Analytical cookies help us understand how users interact with the platform, which supports service quality improvements. You can manage cookies through your browser settings, though disabling certain cookies may prevent some platform features from working correctly. We do not use any third-party advertising tracking cookies that send your personal information to advertisers.

Every user in Bangladesh holds several important rights regarding their personal information. You can view and, if necessary, correct the information stored in your account at any time. If you believe any information we hold is inaccurate or incomplete, you may request an update through our support team. You also have the right to request deletion of your personal data — other than legally and financially required records — after closing your account. For any questions about how your information is being used, contact us at [email protected] and we will respond as soon as possible.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly: [email protected]. We generally respond to all privacy-related requests within 48 hours. If this policy changes, we will post a notice on the platform, and registered email addresses will be notified of any significant changes. We also recommend reading our Terms & Conditions and Responsible Gaming policy as well. For answers to more general questions, visit our FAQ View page.